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SHIPPING & RETURNING

Shipping Policy

At TEASEMI, we strive to deliver your beauty essentials safely and efficiently. Below is our shipping information for U.S. customers:

Shipping Fees & Delivery Time

✔ Free Shipping on orders over $68
✔ Standard Shipping: $9.99 per order
✔ Estimated Delivery Time: 10-15 business days

Please note that processing times may vary during peak seasons or due to unexpected delays.

Order Processing

  • Orders are typically processed within 1-3 business days (excluding weekends and holidays).
  • Once your order is shipped, you will receive a tracking number via email.
  • If you have any issues with tracking or shipping updates, please contact our support team at [your email/contact info].

Important Notes

  • We currently ship within the U.S. only.
  • Shipping times are estimates and may be affected by factors beyond our control, such as weather conditions, carrier delays, or customs processing.
  • If your package is lost or significantly delayed, please reach out to us, and we will assist you in resolving the issue.

 

Return & Refund Policy

At TEASEMI, customer satisfaction is our priority. If you are not completely happy with your purchase, we offer a hassle-free return and refund policy.

Eligibility for Returns

  • Items must be unused, unopened, and in their original packaging.
  • Returns must be requested within 14 days of receiving your order.
  • For hygiene and safety reasons, used or opened beauty products cannot be returned.

How to Request a Return

  1. Contact Us at support@teasemi.com with your order number and reason for return.
  2. We will provide return instructions and a return shipping address.
  3. Once your return is received and inspected, we will process your refund within 5-7 business days.

Refund Process

  • Refunds will be issued to your original payment method.
  • Shipping fees are non-refundable, unless the return is due to a product defect or order error on our part.
  • If your item arrives damaged or defective, please contact us immediately with photos for a replacement or refund.

 

Contact Us

For any questions regarding shipping, returns, or refunds, please reach out to us at support@teasemi.com. We're here to help!

💖 Thank you for shopping with TEASEMI! 💖